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The Grays Fences & Gates Story
2010: The Start of a Lasting Friendship
Mitchell met Andrew after the latter requested his help in setting up a picket fence for his home.Whereas most of his jobs tend to be uneventful, he happened to catch Andrew at a low point, later learning about the demise of his home improvement business.
At that time, Mitchell had little know-how on how to run a business, but he felt obligated to cheer Andrew up. On that note, he waived his fees for the fencing project, only asking to be paid for the materials used. A surprised Andrew thanked him for his kindness, and the two quickly became friends.
2013: Founding Grays Fences & Gates
Seeing a substantial demand for quality fence work, Mitchell thought about starting his own fencing business. To make up for his then-lack of experience in running a business, Mitchell invited Andrew to start Grays Fences & Gates with him. Despite initial hesitation, fearing that Grays Fences & Gates might suffer the same fate as his failed business, Andrew agreed.
For the first few years, the company only offered picket and timber fences. Nevertheless, it didn’t take long for it to get its first job: timber fencing for a medium-sized property in Point Cook. What made this memorable is that the owner had gone through a few other services that fell short of his expectations. Mitchell and Andrew’s work managed to fulfil them.
2015: The Great Fence Surge
Word about the company’s quality work spread across Melbourne. All of a sudden, it was getting too many calls even for two experienced fence installers. This phenomenon went down in the company’s history as The Great Fence Surge.
To deal with the influx of orders, Grays Fences & Gates began building several service teams with the help of Mitchell’s long-time colleague, Declan. While the demand still exceeded Grays Fences & Gates’ capability, it enjoyed a massive boost in revenue.
Near the end of the year, the revenue increase allowed the company to add aluminium and tubular steel fencing to its range of fencing solutions.
2017: Expanding to Geelong
Given the constant stream of orders close to home and the logistical challenges involved, the founders were hesitant to expand outside Melbourne. They were confident that orders in the most populated city in Australia wouldn’t run out anytime soon.
That mindset changed when they were approached by Owen Hagan, a tradesman based in Geelong who also primarily installs fences. Having heard about Grays Fences & Gates’ commitment to quality work, he offered to coordinate orders from Geelong and even set his home up as a small logistics hub where they can deliver the materials.
Mitchell and Andrew initially turned down the enticing offer. But it didn’t take them long to realise how competitive the fencing market in Melbourne had become, with competitors stepping up their game. After somewhat lengthy talks, Grays Fences & Gates expanded its services to Geelong, getting its first local order almost immediately.
2020: Weathering the Pandemic
The year of COVID-19 was an unprecedented time for everyone in Australia, especially for small businesses like ours. We saw projects cancelled left and right due to the quarantine restrictions and, at one point, feared going out of business.
Regardless, we managed to weather the pandemic through the handful of jobs we were able to complete and with the help of government subsidies. That said, it took a while for the business to return to normal.
2022: New Fencing Options Added
Our range of fencing options grew with the addition of brush and wire fencing. In the case of the latter, Grays Fences & Gates signed a partnership with Emu Wire to provide quality wire. We also expanded our team to cater to more requests and manage them more effectively.
Good Reasons to Choose Grays Fences & Gates
Over a Decade of Experience
We’ve provided high-quality fencing products Australia has relied on for more than a decade, made possible by our team of veteran tradespeople.
Efficient Construction Approach
To keep costs low for you, we perform construction best practices, such as using only enough fencing materials to get the job done.
Professional and Punctual
Our team sticks to a strict timetable for every project. We also avoid collateral damage while building your brand new fence.
Close Collaboration Every Step of the Way
We always work with our clients toward the best fencing products for their budget. Our team also keeps in close contact.
Reasonable Prices in the Market
Fences don’t exactly come cheap, but we’re prepared to work with you to provide the most competitive prices in the fencing market.
Serving Major Urban Centres
We cater to homeowners in major urban areas across Australia who are looking for quality and cost-friendly fencing solutions.
